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Luxury and Exclusive Holidays

Welcome to a whole
world of experience

The Ultimate Travel Company is a tailor-made tour operator, offering luxury holidays and every kind of travel imaginable.

Our destination specialists look forward to using their unrivalled knowledge to create your ultimate luxury holiday.

Find out more about us

Ultimate Ideas

Ultimate Ideas magazine

Read the latest edition of Ultimate Ideas, our online magazine featuring what’s new and exciting in travel.

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Feefo

100% customer service feedback

Feefo stars

"Excellent helpful advice....with a good flexibility written into the suggested itinerary given the short notice for the holiday. Service was prompt and courteous. Could not wish for better."

"They are always understanding of my needs, even when changes are requested. They are experienced experts who have real knowledge of the places to be visited. I wouldn't use anyone else."

Customer rating 5 out of 5 (112 reviews)

Read all of our reviews
View all our customer reviews on Feefo
DateRatingCustomer Comment
Excellent++

I and my wife have travelled with The Ultimate Travel Company on four separate and diverse occasions taking in India, Costa Rica,Egypt, and Argentina and are currently planning a fifth journey to Chile. Flexible , helpful and with an excellent rapport with their various in country agents, they produce an outstanding travel service.

Excellent++

The service. as always, is very good and leaves me with the feeling that they really care.

Good+

But we haven't travelled yet so its a bit early to start asking about service. Hopefully everything will go as expected.

Excellent++

I last booked a holiday through the Ultimate Travel Company about six years ago and it was to Egypt. Julia Bradford handled all the arrangements which could not be faulted and it was that reason I contacted her to make the travel arrangements for a short holiday in Switzerland later this year. So far it all looks brilliant.


On 24-Mar-2015 the supplier responded:
We're so pleased to hear that you are happy with the Ultimate service and we hope you have a super time in Switzerland!

Kind regards,
Annabel

Excellent++

Alison has been very helpful which has affected our decision to use your company.


On 24-Mar-2015 the supplier responded:
We're pleased to hear that Alison has been so helpful, thank you for sharing your feedback with us.

Kind regards,
Annabel

Excellent++

I had found Laura Trace very competent, helpful and a pleasure to deal with.


On 24-Mar-2015 the supplier responded:
Thank you so much for letting us know that Laura has been a pleasure to deal with. We hope you have the holiday of a lifetime.

Kind regards,
Annabel

Excellent++

Very accommodating just a little expensive on some things.


On 24-Mar-2015 the supplier responded:
Thank you very much for your Feefo feedback. We’re delighted to hear that our service was efficient and prompt.

As regards costs, yes there was a substantial reduction when you changed a 3-day stay to another location, but this was offset by other changes that were made to the itinerary at the same time. Our apologies if this was not made clearer, but we have rechecked all the figures and they are not only correct but also offer very good value for money.

Kind regards,
Annabel

Excellent++

Service good and personalized. Tania Buhlmann has arranged previous holidays for us and has always given good advice and the arrangements have been superb.


On 24-Mar-2015 the supplier responded:
Thank you very much indeed for the positive feedback and for letting us know that Tania continues to do a superb job.

Kind regards,
Annabel

Excellent++

I have used Ultimate travel many times over the last few years and have always found them to be excellent - Indeed I have recommended the company to friends.
I have just booked a holiday to Cuba through their specialist , Paul Webb - He has been so helpful and patient and certainly knows his subject. He is an excellent ambassador for the company.

Excellent++

Top class


On 24-Mar-2015 the supplier responded:
Thank you - have a fantastic holiday!

Kind regards,
Annabel

Excellent++

Spent 30 seconds with my not so fat finger trying to press the left x for 'excellent but 3 times hit both x's - I knew from the start this wasn't going to be so simple - nothing ever is at this with this hellish technology- it'll get us in the end- wait & see!!


On 24-Mar-2015 the supplier responded:
We're sorry to hear that you had trouble filling out your feedback, but we hope everything with the holiday goes to plan - enjoy!

Kind regards,
Annabel

Excellent++

The Ultimate Travel are simply marvellous and no praise can be too high. We would not dream oaf using anyone else.
C.B.Lascelles


On 24-Mar-2015 the supplier responded:
Thank you for the praise and we look forward to planning your future trips!

Kind regards,
Annabel

Excellent++

Great
N Ryden


On 02-Mar-2015 the supplier responded:
Many thanks for the positive feedback.

Kind regards,
Annabel

Excellent++

quick feedback and a variety of options


On 13-Feb-2015 the supplier responded:
Good to hear, thank you!

Kind regards,
Annabel

Excellent++

Catherine Murphy Burchall was most helpful and efficient and her help was very much appreciated


On 13-Feb-2015 the supplier responded:
It's great to hear Catherine has been so helpful, thank you.

Kind regards,
Annabel

Excellent++

WE are very pleased with the help Catherine gave us, she was very attentive and efficient


On 13-Feb-2015 the supplier responded:
We're so pleased that you're happy with the service you have so far received from Catherine regarding your upcoming holiday. Thank you for taking the time to feedback.

Kind regards,
Annabel

Excellent++

We were given very rapid well-informed service


On 13-Feb-2015 the supplier responded:
Thank you so much for taking the time to feedback, we hope you have a fantastic holiday.

Kind regards,
Annabel

Excellent++

really helpful in adjusting itenerary and finding best solution to requests


On 13-Feb-2015 the supplier responded:
Thanks for the positive feedback, have a great holiday.

Kind regards,
Annabel

Excellent++

Very slick. Was super impressed with the knowledge of your rep, Neil, who gave us a clear insight into the travel experience we should expect, which also included the complexity of travel for the first time with a 1 year old.
The documentation was received quickly and the hardcopy was nicely packaged and presented in a clear and meaningful way.
Thumbs up all round, just looking forward to the trip.


On 13-Feb-2015 the supplier responded:
We love to hear the service you have received has been 'thumbs up all round', thank you!

Kind regards,
Annabel

Excellent++

Responded with a correctly tailored answer and suitable hotel accomodation.


On 13-Feb-2015 the supplier responded:
So pleased everything has gone to plan, thank you for taking the time to feedback.

Kind regards,
Annabel


Condé Nast Traveller Readers' Awards

Condé Nast Traveller Readers' Awards

Congratulations to Bridge & Wickers, voted Runner Up in the 'Specialist Tour Operator' category.

Find out more
Escorted Journeys 2015-16

Escorted Journeys
2015-2016

Here at The Ultimate Travel Company, we believe that an Escorted Tour can be one of the most inspiring and comfortable ways to travel. Click to see the tours we are offering for 2015-2016.

Read more

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