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Luxury and Exclusive Holidays

Welcome to a whole
world of experience

The Ultimate Travel Company is a tailor-made tour operator, offering luxury holidays and every kind of travel imaginable.

Our destination specialists look forward to using their unrivalled knowledge to create your ultimate luxury holiday.

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Feefo

Independent customer feedback

Feefo stars

"Excellent helpful advice....with a good flexibility written into the suggested itinerary given the short notice for the holiday. Service was prompt and courteous. Could not wish for better."

"They are always understanding of my needs, even when changes are requested. They are experienced experts who have real knowledge of the places to be visited. I wouldn't use anyone else."

Customer rating 5 out of 5 (105 reviews)

Read all of our reviews
View all our customer reviews on Feefo
DateRatingCustomer Comment
Excellent++

As always friendly and efficient!

Excellent++

We received excellent help in choosing our destination and were very satisfied.

Excellent++

Very helpful and experienced staff. well able to be both original and able to think outside the box. Efficient, prompt and personal service at all times. Always friendly.

Excellent++

We have just booked what promises to be a wonderful trip to Myanmar. Rob quickly picked up what we wanted and then refined our itinerary with several iterations - meeting all our wishes/comments in a thorough and thoughtful manner. I feel that we have been very professionally guided by his calm, but enthusiastic, friendly and knowledgable approach. We'll be back.


On 11-Dec-2014 the supplier responded:
Many thanks for the feedback, it's good to hear Rob is looking after you well in preparation for your holiday to Myanmar.

Kind regards,
Annabel

Excellent++

This is the second time I've booked with Ultimate Travel and in both cases, the input and advice from their team has been brilliant. They know they areas they cover exceptionally well and readily admit if they're unfamiliar with anything. Their team has also been patient during our booking process as we've taken time to consider our options and make a decision. Once you book, they always send you a very professional pack with a printed itinerary, visa and vaccination requirements and luggage/ equipment vouchers. My husband I will readily use Ultimate Travel in the future.


On 11-Dec-2014 the supplier responded:
Thank you so much for taking the time to feedback and we're pleased to hear you will be booking with us again!

Kind regards,
Annabel

Excellent++

1 We were not at all impressed by the overall service from UT for our trip to Columbia/Venezuela in Jan/Feb 2013. It was almost the last time with UT for us.
2 We were delighted with the efficiency and helpfulness of Laura Trace who has devised for us a trip to Argentina/Bolivia; we have had to defer this trip until 2016 but Laura was outstanding.
3 Laura introduced us to Nabila Cash who has been first rate in producing an itinerary for Morocco next year.


On 10-Dec-2014 the supplier responded:
Thank you for your feedback.

Following the shortcomings with your trip to Columbia and Venezuela last year, I am delighted to hear that the service you have received in relation to your Morocco and deferred Argentina/Bolivia trips has been up to the standards you have come to expect from us.

Kind regards,
Annabel

Excellent++

Excellent. It would have been more helpful if they gave accurate suggestions re tipping which they did not. This also was the same problem when I travelled to S Africa his year.


On 10-Dec-2014 the supplier responded:
Thank you for your feedback.

Our apologies for the inaccuracy with our tipping suggestions for your trip to South Africa last year. These have since been updated and corrected.

The information notes with your Bhutan itinerary do include tipping information, but we will ensure that these are updated if necessary when we send you final documentation prior to departure.

Kind regards,
Annabel

Excellent++

Very helpful and knowledgeable service from Dan Mills.


On 11-Dec-2014 the supplier responded:
We're really pleased to hear you found the service from Dan helpful.

Kind regards,
Annabel

Good+

Sorry but far too early to comment as holiday plans not yet completed. Yours Angus P B good so far

Excellent++

Our agent, Jo Abbott is very very professional. She is also.personable and we just hope you're paying her enough cos.if she goes to another tour company we will follow her.


On 26-Nov-2014 the supplier responded:
Thank you for your feedback and for your concern about our consultants. Their well-being is key to the success of our business and so I can assure you that it is something we take very seriously.

Kind regards,
Annabel

Excellent++

Excellent staff

Excellent++

First class service. Efficient, very knowledgeable, charming to deal with.

Excellent++

dan was very good

Excellent++

I rate this Company very highly.Their specialist staff are friendly and extremely efficient,and it was a pleasure to arrange my travel with them,with Nabila in this case.

Good+

Please note Mr Clowes died in April. Thank you.


On 10-Nov-2014 the supplier responded:
Mrs Clowes we are very sorry to hear of your news.
Errors like these do not normally occur and we have put in place even more stringent measures to ensure something similar does not occur again.
Please accept our sincere apologies.

Kind regards,
Annabel

Excellent++

This time only so far on booking services - we don't go for the trip until Feb 2015

Excellent++

all fine thank you

Excellent++

extremely helpful and considerate.
Excellent at making arrangements to suit their client - rather than one plan to suit all.

Excellent++

We have just booked with Ultimate Travel & so far Rob Kent has been quick & efficient with information & putting together the itinerary that we wanted. He even emailed after office hours as we have been rather short of time.

Excellent++

Rob Kent has been very helpful in arranging our forthcoming trip to Thailand & Maldives


Condé Nast Traveller Readers' Awards

Condé Nast Traveller Readers' Awards

Congratulations to Bridge & Wickers, voted Runner Up in the 'Specialist Tour Operator' category.

Find out more
Escorted Journeys 2014-15

Escorted Journeys
2014-2015

Here at The Ultimate Travel Company, we believe that an Escorted Tour can be one of the most inspiring and comfortable ways to travel. Click to see the tours we are offering for 2014-2015.

Read more

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