HOTEL LA UNION, CIENFUEGOS

The itinerary was spot on. Claire really listened and understood the kind of holiday I wanted – from the hotels to the pace of the trip. The team on the ground were exceptional: friendly, efficient, and always one step ahead, helping with everything from flight check-ins to tax-free procedures at the end. The guides were knowledgeable and genuinely helpful. I had an amazing time. Thank you!

This is the third time I’ve used TUTC. The service, as before, was flawless. Aside from putting in place all the major details of a complex trip to Japan, Dan at TUTC nailed every detail: train tickets were for seats with large luggage space (very important in Japan, as we discovered); a mobile internet wifi was included; together with a pre-charged use-pretty-much-anywhere travel card (again, important – Japan has multiple transport companies). For any kind of complex trip I won’t go anywhere else.

It was one of the best trips of my life. The itinerary you crafted for us was absolutely perfect; I wouldn’t have changed a thing. What made it even more special was the incredible team who looked after us. Edda was fantastic, and the two drivers we had for the Orkhon Valley and Gobi sections of the trip were possibly the best I’ve ever had.