From the moment we got in touch, everything felt smooth and well looked after. The team were not only professional and thorough – providing tailored suggestions with clear costings – but also genuinely friendly. Even after we returned, a follow-up email (and a bottle of wine!) showed just how thoughtful Ultimate Travel really is. Nothing was too much trouble. We already have more trips booked and wouldn’t hesitate to recommend them.

The itinerary was spot on. Claire really listened and understood the kind of holiday I wanted – from the hotels to the pace of the trip. The team on the ground were exceptional: friendly, efficient, and always one step ahead, helping with everything from flight check-ins to tax-free procedures at the end. The guides were knowledgeable and genuinely helpful. I had an amazing time. Thank you!

Our holiday in Thailand was superb – custom-built exactly to our preferences. The Ultimate Travel Company were super attentive, listening carefully to what we wanted and designing an itinerary and hotel selection that really delivered. Even while we were away, they responded quickly to a query. A brilliant experience from start to finish.