From beginning to end the service I have received has been exceptional. I booked a bespoke family holiday to Australia that needed quite a lot of work, all completed with efficiency and skill. Covid then hit and my holiday was cancelled. Within 7 days, I received a full refund into my bank account. A company that can be trusted to treat customers fairly, coupled with outstanding and personable service means that I would not hesitate to recommend them. I have previously used this company for a trip to South America and my experience on that occasion was identical. A great travel company.

Once again the service we got from Ultimate was impeccable.

We have travelled with The Ultimate Travel Company six times, the most recent was to New Zealand last year. The trip was very well organised as usual, with excellent accommodation and a wide variety of experiences. Given our obvious satisfaction with Ultimate, we had booked to go to Australia with them this year but due to Covid this was unfortunately cancelled, Ultimate handled the situation very professionally and promptly refunded the whole of our deposit without any quibble. When travel becomes viable again we would definitely rebook with them.

Sadly, we never got to go on our trip to Canada in June, due to Covid 19. However, I'm giving a 5 star review because we received such excellent service from Gemma. She itook on board all I asked for and arranged a fantastic tinerary. She was always prompt and professional both in planning the holiday and during the very circumstances of Covid. We would not hesitate to come back to The Ultimate Travel Company.

How Sara managed to put this together in the short time is nothing short of miraculous. It was seamless!

We come back to you because we can rely on you and know that you won't leave us on the other side of the world in the hands of people who don't care!

Thanks for being such an excellent travel company with friendly, patient and knowledgeable staff.

A great trip as always - you're a fantastic company.

Fantastic holiday, exceeded our expectations in every way. As usual, Ultimate’s attention to detail, meant that everything went smoothly, every meet and greet was spot on, which is helpful on these multi centre holidays. We were made to feel like true VIP’s by everyone who met us. Well done.

Just first class! Interested, imaginative and very helpful.